The legal bits

Special Terms

UPDATED ON: 13.07.2022

Winter Welcome Credit

$100 sign up credit applied over 12 months

  • 1. Offer Terms

These terms (Special Terms) set out the terms and conditions applicable to OVO Energy's $100 (inclusive of GST) online sign up credit offer, applied over 12 months (Winter Welcome Credit).

Terms that are not defined in these Special Terms are defined in OVO Energy's Market Retail Contract Terms and Conditions for small customers - available here.

  • 2. Eligibility requirements

To be eligible for the Winter Welcome Credit:

  • (a) you must sign up to one of the following electricity market plans - The One Plan, The One Plan + 100%, The Basic Plan or The Basic Plan + 100% for your premises, via or any other participating third party from 22nd July 2022;

  • (b) your premises must be in Victoria, New South Wales, South Australia or Queensland where OVO operates;

  • (c) the contract must be your first electricity market contract for your premises;

  • (d) to receive the full $100 credit you must continue your contract for your premises for at least 12 months from when we start supplying electricity to you (minimum contract period).

  • 3. When will we pay you the Winter Welcome Credit?

Unless your contract ends early, we will credit you $100 (inclusive of GST) applied in twelve monthly instalments of $8.34 as an offset against the charges on each of your monthly bills issued during the minimum contract period.

If your contract ends before the end of the minimum contract period, we will not pay you, and you will forfeit, any remaining credit balance of the $100 Winter Welcome Credit.

  • 4. Offer exclusions

The Winter Welcome Credit offer:

  • (a) is not valid or available for OVO Energy gas market offers or in conjunction with any other OVO Energy special offers, promotions, vouchers or competitions;

  • (b) can only be used as a credit to your OVO Energy account and cannot be refunded or redeemed for cash; and

  • (c) is not transferable to any other customer or to any other premises.

  • 5. Variation or withdrawal of the Winter Welcome Credit

We may change or withdraw the terms applying to Winter Welcome Credit by notice to you in accordance with applicable energy laws. We reserve the right to withdraw this offer at and time.