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How do I add another person to my account?

We all know that life can get pretty busy sometimes and we may not have time to run all our errands. Adding a contact to your account is a great way to allow someone to call on you behalf and make enquiries when it comes to your Electricity accounts. An authorised contact can make enquiries on your account however they are not financially responsible for your account and cannot make certain changes to your account. To add a contact, scroll down and select the chat icon.

Things to have handy when getting in touch;

  • authorised contacts full name and date of birth
  • authorised contacts email or contact number

Just an FYI - Only the primary account holder can add an authorised contact.

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