Apply for a Concession or Rebate

You may be eligible for a concession or rebate if you hold a valid concession card or meet the eligibility criteria for a specific concession or rebate. For more information on available concessions and rebates, select the relevant concession or rebate below.


New South Wales

Low Income Household Rebate

Card Type

Pensioner concession card / Health care card / Department of veterans affair card (DVA)


Rebate Amount

$285 (excl GST) / $313.50 (inc GST) per year or;

78.08 cents (excl GST) / 85.89 cents (inc GST) per day


Eligibility

Please visit the Energy NSW for more information on eligibility.


Application

You can register your concession card by visiting NSW Governments concession website  and applying online.

Life Support

Rebate Amount

This depends on the type of Life Support Machine you use.


Eligibility

People who use a Life Support machine due to a life-threatening condition. For more information on eligible Life support machines, visit the NSW Governments life support website  page.


Application

To apply for the Life Support Rebate / concession download the form here.


Remember - It is important to advise us if there your property requires Life Support even if your machine is not eligible for a concession.

Medical Energy Rebate

Card Type

Pensioner Concession Card / Health Care Card / Department of Veterans Affair Card (DVA)


Eligibility

Please visit the NSW medical energy rebate website  for more information on eligibility.


Rebate Amount

$285 (excl GST) / $313.50 (inc GST) per year or;


Application

You can register your concession card by scrolling down and leaving us a message and we will have your concession applied to your account right away.

Family Energy Rebate

Eligibility

You're eligible for the Family Energy Rebate if you have received one of the following within the last financial year;

  • Family Tax Benefit A; or
  • Family Tax Benefit B.

For more information, head to the NSW Government's family energy rebate web page

Rebate Amount

Up to $180


Application

You can apply using the online Family Energy Rebate Application form.

Energy Accounts Payments Assistance Scheme (EAPA)

Eligibility

People experience difficulty paying their utility bills. for more information on eligibility , head to the NSW Government's EAPA assistance web page


Rebate Amount

$50 vouchers / $55 (inc GST)


Application

EAPA vouchers are provided by a range of community welfare organisations. To find out more, head to the NSW Government's EAPA assistance web page


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